Terms of Service

Effective Date: February 20, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Customer”) and Minyona LLC (“Company,” “we,” “us,” or “our”), governing your access to and use of the Vidyona platform, available at vidyona.com, including all related APIs, embeddable players, and associated services (collectively, the “Service”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least eighteen (18) years of age and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Account Registration

  • You must provide accurate, current, and complete information when creating your account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized access to or use of your account.
  • We reserve the right to suspend or terminate accounts that contain false or misleading information.

3. Description of Service

Vidyona is a video hosting platform that provides:

  • Video upload and storage on cloud object storage infrastructure.
  • Automatic transcoding of uploaded videos into adaptive bitrate HLS (HTTP Live Streaming) format at multiple quality levels.
  • Embeddable video players via script tags and iframes for integration into third-party websites.
  • Interactive overlays including email capture gates and call-to-action (CTA) buttons configurable at specific video timestamps.
  • Webhook delivery of captured email addresses to endpoints designated by the account holder.
  • Engagement analytics including page load tracking, play rates, watch time analysis, completion rates, and per-second engagement heatmaps.

4. Subscription Plans and Billing

4.1 Plans

The Service is offered under the following subscription tiers:

  • Free. Three (3) videos, one (1) GB storage, unlimited bandwidth. Vidyona branding displayed on embedded players.
  • Starter ($19/month). Fifty (50) videos, fifty (50) GB storage, unlimited bandwidth. Vidyona branding displayed on embedded players.
  • Growth ($49/month). Two hundred fifty (250) videos, two hundred fifty (250) GB storage, unlimited bandwidth. No Vidyona branding.
  • Scale ($99/month). Unlimited videos, one (1) TB storage, unlimited bandwidth. No Vidyona branding.

Storage overages on any paid plan are billed at $0.50 per GB per month.

4.2 Billing

  • Paid subscriptions are billed monthly in advance through Stripe, Inc., our third-party payment processor.
  • By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring monthly basis until you cancel.
  • All fees are quoted in United States Dollars (USD) and are exclusive of applicable taxes unless otherwise stated.
  • You are responsible for any applicable sales tax, value-added tax, or other taxes imposed by your jurisdiction.

4.3 Cancellation and Refunds

  • You may cancel your subscription at any time through the Stripe Customer Portal accessible from your billing dashboard.
  • Upon cancellation, your subscription will remain active until the end of the current billing period. You will not be charged for subsequent periods.
  • Upon cancellation or downgrade to the Free plan, your account will be subject to the limits of the Free plan. If your usage exceeds Free plan limits, you will not be able to upload new videos until you are within limits, but existing videos will remain accessible.
  • We do not provide refunds for partial billing periods, except as required by applicable law.

4.4 Plan Changes

You may upgrade or downgrade your subscription at any time. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period. Stripe handles proration for mid-cycle plan changes.

4.5 Failed Payments

If a payment fails, we may retry the charge according to Stripe’s retry schedule. If payment cannot be collected after reasonable attempts, we reserve the right to downgrade your account to the Free plan or suspend your account until payment is resolved.

5. Acceptable Use

You agree not to use the Service to:

  • Upload, store, or distribute content that is illegal, infringing, defamatory, obscene, threatening, harassing, or that violates any third party’s rights, including intellectual property rights.
  • Upload or distribute child sexual abuse material (CSAM) or any content that exploits or endangers minors. We will report such content to the National Center for Missing & Exploited Children (NCMEC) and applicable law enforcement.
  • Upload or distribute content that promotes terrorism, violence, or incitement to violence.
  • Distribute malware, viruses, or other harmful code through video files, embed scripts, or webhook payloads.
  • Use the Service to send unsolicited communications (spam) via email capture or webhook features.
  • Attempt to gain unauthorized access to the Service, other users’ accounts, or our infrastructure.
  • Circumvent, disable, or interfere with security features, rate limits, or plan usage limits.
  • Use automated systems (bots, scrapers, crawlers) to access the Service in a manner that exceeds reasonable usage or imposes an unreasonable load on our infrastructure.
  • Resell, sublicense, or redistribute the Service without our prior written consent.
  • Use the Service in any manner that violates applicable local, state, national, or international law or regulation.

6. Content Ownership and Licenses

6.1 Your Content

You retain all ownership rights in the video content and other materials you upload to the Service (“Your Content”). By uploading content, you grant us a limited, non-exclusive, worldwide, royalty-free license to store, transcode, cache, and deliver Your Content solely as necessary to provide the Service. This license terminates when you delete Your Content or your account.

6.2 Responsibility for Content

You represent and warrant that you own or have obtained all necessary rights, licenses, consents, and permissions to upload and distribute Your Content through the Service, and that Your Content does not infringe or violate the rights of any third party.

6.3 Our Intellectual Property

The Service, including its software, design, branding, documentation, APIs, and embeddable player code, is owned by Minyona LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service or software, except as expressly permitted in these Terms. The embeddable player script and iframe embed code are provided for the sole purpose of embedding your hosted videos on websites.

7. Email Capture and Webhook Features

  • The email capture and webhook features are tools provided to video owners. If you configure an email gate or webhook, you are the data controller with respect to the email addresses collected through your videos.
  • You are solely responsible for ensuring that your use of collected email addresses complies with all applicable laws, including but not limited to the CAN-SPAM Act, GDPR, CCPA, and CASL (Canada’s Anti-Spam Legislation).
  • You must provide viewers with adequate notice of how their email address will be used. We recommend including a link to your own privacy policy on pages where gated videos are embedded.
  • We are not responsible for the content, security, or privacy practices of any third-party webhook endpoint you configure.

8. Analytics Data

Analytics data (page loads, plays, watch time, heatmaps) is derived from aggregated, anonymized viewer interactions with embedded videos. This data is provided to video owners through the Service dashboard. We do not guarantee the accuracy or completeness of analytics data. Analytics data should be used for informational purposes and should not be relied upon as the sole basis for business decisions.

9. DMCA and Copyright Complaints

We respect the intellectual property rights of others. If you believe that content hosted on the Service infringes your copyright, you may submit a notice pursuant to the Digital Millennium Copyright Act (DMCA) by providing the following information to our designated agent:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing, with sufficient information for us to locate it.
  • Your contact information (name, address, telephone number, email address).
  • A statement that you have a good faith belief that use of the material is not authorized by the copyright owner.
  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.
  • Your physical or electronic signature.

Send DMCA notices to: support@vidyona.com

We may remove or disable access to allegedly infringing content and may terminate the accounts of repeat infringers.

10. Service Availability and Modifications

  • We strive to maintain high availability but do not guarantee uninterrupted or error-free access to the Service.
  • We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
  • We will make commercially reasonable efforts to notify you of material changes that adversely affect your use of the Service.
  • We perform routine maintenance and updates that may result in temporary service interruptions.

11. Termination

11.1 Termination by You

You may terminate your account at any time by canceling your subscription (if applicable) and contacting us to request account deletion.

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You breach any provision of these Terms.
  • You engage in activity that we reasonably believe violates the Acceptable Use provisions.
  • Your use of the Service poses a security risk to us or other users.
  • We are required to do so by law.

11.3 Effect of Termination

Upon termination:

  • Your right to access and use the Service ceases immediately.
  • We will delete Your Content from our servers within thirty (30) days, unless retention is required by law.
  • Sections of these Terms that by their nature should survive termination will survive, including Sections 6.3, 12, 13, 14, and 16.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MINYONA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

14. Indemnification

You agree to indemnify, defend, and hold harmless Minyona LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your use of email capture, webhook, or analytics features and any data collected therethrough.

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

15.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted in English and shall take place in the State of Florida. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

15.4 Exception

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights.

16. General Provisions

  • Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.
  • Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
  • Notices. We may send notices to you via the email address associated with your account. You are responsible for keeping your email address current. Notices to us should be sent to support@vidyona.com.
  • Force Majeure. We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or failures of third-party service providers.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the “Effective Date” above. Material changes will be effective thirty (30) days after posting, unless we indicate otherwise. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your account.

18. Contact Us

If you have questions about these Terms, please contact us at:

Minyona LLC
Email: support@vidyona.com